Students - when putting in a support ticket to the district helpdesk please do the following.
1) Title - quick summary of your issue (ex: Battery Dead)
2) In the body of the email include.
1) Your name
3) A more detailed description of what is going wrong.
4) What have you tried to do to fix the situation
The district tech team will receive your email and respond to you. Make sure you check your Junk Mail, sometimes our replies will end up there. If we need to replace your device the tech team will set up a time for you to drop your device off at a specified location.